TERMS AND CONDITIONS
Below are Aurelie Maron Pty Ltd (throughout this document will be referred to as Aurelie Maron Studio) standard terms and conditions. It is vital that you (The Client) please take time to read through thoroughly and ensure you fully understand these terms and conditions and their implications before you commence any project with Aurelie Maron Studio. Please also note that from time-to-time Aurelie Maron Studio may need to alter these terms and conditions without notice. Please contact us if you do not understand any of the terms and conditions in this document.
Graphic Design
COMMENCEMENT OF WORK
1. AGREEMENT
Agreement to work with and payment of a deposit to Aurelie Maron Studio constitutes agreement to these terms and conditions.
SCHEDULE PARAMETERS
2. WORK HOURS/DAYS
This agreement assumes work will be completed within the standard work week (Monday through Friday, from 9am to 5pm). Aurelie Maron Studio is closed on all major holidays and the entire week of Christmas and New Year’s.
3. SCHEDULE
The work outlined in this agreement will be turned around within a reasonable, non-rush schedule to be determined, where possible, and mutually agreed upon at the start of each project. Late or weekend hours incurred to accommodate additional compressed deadlines, if needed, will be negotiated separately. Our schedules assume timely review and response by the client of all deliverables.
CLIENT RESPONSIBILITIES
4. CLIENT REPRESENTATIVE
The client has full authority to provide and obtain all necessary information and approvals throughout this project. The client represents that he has full power and authority to enter into this agreement and that it is binding upon Aurelie Maron Studio and himself and enforceable in accordance with its terms.
5. CLIENT RESPONSIBILITIES
The client will provide accurate, complete, and timely information and materials to Aurelie Maron Studio. The client guarantees that he has all the necessary rights and ownership in such materials to permit Aurelie Maron Studio to use them for the project.
6. CLIENT APPROVALS
The client will approve and proofread all final designs, type, press proofs and test sites. Aurelie Maron Studio will make all efforts to ensure that no information is misrepresented. However, the client assumes all responsibility for content. Aurelie Maron Studio does not take responsibility for any errors after client’s approval of any artwork.
7. CLIENT CHANGES
To avoid errors, text changes and corrections will not be taken over the telephone and must be provided electronically via email. Any text with extensive changes must also be provided as marked up hard copy, indicating the revised text. Artwork design includes two changes. Any additional changes will be charged at an hourly rate.
SAMPLES & CREDIT
8. SAMPLES
Aurelie Maron Studio can use samples or photographs of the work created under this agreement and the name of the project for publications, exhibition, competition, and other promotional purposes (such as our website) once the project has been made public.
9. CREDIT
The following credit will be mentioned on all publicity or promotion of this project and our relationship, including, but not limited to awards, competitions, press releases, etc. (i.e.: “Design by Aurelie Maron Studio for...”).
PAYMENT PARAMETERS
10. DEPOSIT
The client agrees to pay a 50% deposit of the quote amount to commence any project, with the balance payable prior to delivery. Once research, resources allocated or design work has commenced on a project, this deposit is non-refundable. In case of a change of mind by the client, this deposit is non-refundable.
11. DELAYS & TERMINATION
All payments received (including deposits) are not refundable in the event of the project or the relationship is terminated for any reason. If any part of the work for this project is delayed for longer than 30 days, Aurelie Maron Studio will bill for work completed.
12. CONSEQUENCES OF NON-PAYMENT
Aurelie Maron Studio reserves the right to suspend work and withhold issuing any project documents if invoice payments are not received within a reasonable period of time from invoice date.
ELECTRONIC FILES
13. LENGTH OF STORAGE
Aurelie Maron Studio agrees to store all final electronic files created for the client for a maximum of one month.
14. FILE REQUIREMENTS
If the client has specific requirements for how project files must be prepared, he must communicate this, in writing, to Aurelie Maron Studio before the project begins.
COPYRIGHT
15. OWNERSHIP
Ownership of copyright over all concepts and proof artwork remains with Aurelie Maron Studio. Unlawful use of these artwork by the client prior to payment is strictly prohibited and illegal.
16. TRANSFER OF OWNERSHIP
All artworks will remain the property of Aurelie Maron Studio until account is paid in full. Upon full payment of account, copyright ownership will be transferred to the client.
In accordance with the Australian Copyright Act (1968), ‘licensing of copyright is subject to a mutual agreement made between client and designer’. Copyright will remain property of Aurelie Maron Studio till such time an agreement is in place. As part of Aurelie Maron Studio terms of business, the copyright licence is automatically released to the client on receipt of the final payment for the commissioned work. Aurelie Maron Studio reserve the right to use all artwork produced, concepts produced in the course of the project (including those concepts not selected) and revisions for the purposes of promoting Aurelie Maron Studio in print or digital media portfolios, social media, and blogs, except where the client has specifically requested in writing otherwise.
17. OWNERSHIP LIMITATION
Future re-use or re-print requests of the same artwork will need to be discussed with Aurelie Maron Studio prior to the start of the project (i.e.: Franchises or multiple use of the same artwork will need to be agreed upon first and might result in a commission fee agreement to Aurelie Maron Studio).
Online Courses and Digital Products
1. REFUND POLICY:
Because the products offered by Aurelie Maron Studio are digital and cannot be returned, all sales are final. No refunds will be given. In some situations (including but not limited to, purchasing the same product twice, having technical issue with the product that cannot be resolved), you agree that all refunds are at the sole discretion of Aurelie Maron Studio. Aurelie Maron Studio has no obligation to refund amounts paid for digital products (such as assets and online courses).
In the event Aurelie Maron Studio makes an exception and issues a refund (which it is under no obligation to provide), you understand and agree that you must immediately retrieve and delete all relevant product files from all places you have distributed the files to and all computers you have downloaded them to.
You also understand and agree that once a refund is requested, you are not permitted to exploit the product files (assets or online courses) in question, and immediately upon receipt of a refund, all licenses to such product files and underlying content are revoked, and you are not authorized to use the product in any form or for any purpose whatsoever.
2. USE OF PAID COURSES, TEMPLATES, AND DOWNLOADABLE CONTENT:
Aurelie Maron Studio provides various courses, templates, and downloadable content for sale on this Website. Aurelie Maron Studio grants you a limited, personal, non-exclusive, non-transferable license to use our courses, templates, and downloadable content for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.
By purchasing or participating in Courses, you agree that the Courses you purchase, or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of Aurelie Maron Studio.
By purchasing or participating in Courses, you further agree that you shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses.
3. USE OF PAID LETTERING TOOLKITS FOR PROCREATE:
Personal License (For Personal Use Only):
Can be used for individual non-commercial use. Can be used on 1 personal social media account and personal YouTube channel.
Cannot be used for end products for sale, for client work, for personal or commercial logo, for website or app, or for physical or digital paid ads.
Commercial License:
Can be used for individual commercial use. Can be used on 1 commercial social media account and commercial YouTube channel.
Can be used for up to 5,000 end products for sale*. Can be used for client work, personal or commercial logo, unlimited physical or digital paid ads.
Cannot be used for website or app, and cannot be used as-is, must be modified from original.
For extended commercial use, please contact me at [email protected]
4. MATERIALS PROVIDED TO THE WEBSITE:
Aurelie Maron Studio does not claim ownership of the materials you provide to the website (including feedback and suggestions) or post, upload, input or submit. However, by posting, uploading, inputting, providing, or submitting your Submission you are granting Aurelie Maron Studio to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Aurelie Maron Studio is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Aurelie Maron’s sole discretion. By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
5. ACCURACY AND PERSONAL RESPONSIBILITY:
We have done our best to ensure that the information provided on this Website and the resources available for download are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Aurelie Maron Studio shall not be held liable or responsible for any errors or omissions on this Website or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.
By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on this Website.
6. NO GUARANTEES AS TO RESULTS:
You agree that Aurelie Maron Studio has not made any guarantees about the results of taking any action, whether recommended on this Website or not. Aurelie Maron Studio provides educational and informational resources that are intended to help users of this Website succeed. You nevertheless recognise that your ultimate success or failure will be the result of your own efforts, your situation, and innumerable other circumstances beyond the control and/or knowledge of Aurelie Maron Studio.
You also recognise that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of Aurelie Maron Studio or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.
7. DIGITAL PRODUCT SECRETS DISCLAIMER:
There are no guarantees concerning the level of success you may experience. There is no guarantee that you will make any income at all and you accept the risk that the earnings will differ by individual. Each individual's success depends on his or her background, dedication, desire, and motivation. The use of my information. products and services should be based on your own due diligence and you agree that Aurelie Maron Pty Ltd is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products, and services reviewed or advertised on this website.
8. DIGITAL PRODUCT SECRETS CANCELLATION / REFUND POLICIES:
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the program. You must also demonstrate that you have attempted to implement the program without success.
In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 30 days of enrollment, contact us at [email protected] and let us know you’d like a refund by the 30th day at 11:59 EST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund.
The work that you need to submit with your request for a refund includes ALL of the following items:
• Completed Module 1 Vision Board
• Completed Module 2 Creative Brief
• Completed Module 3 Planning & Research
• Completed Module 4 Final Draft
We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within 30 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan. Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds. If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, template documents, slide shows, social media groups limited to paying members, and other resources. All refunds are discretionary as determined by Aurelie Maron Pty Ltd. To further clarify, we will not provide refunds after the 30th day from your date of purchase and all payments must be made on a timely basis.
If you have any questions or problems, please let us know by contacting us at [email protected]
CONTACT
Aurelie Maron Pty Ltd ABN 916 0927 1650
Website: aureliemaron.com Contact: [email protected]
